طلب مساعدة بخصوص mastercard

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السلام عليكم اخواني عندي طلب صغير وهو عدم استلامي بطاقة ماستر كارد بسبب ضياعها اي عدم وصولها الي وهذه هي الرسالة التي تدل على انها ارسلت

Activate your Payoneer Prepaid debit MasterCard®.


We have noticed that your Prepaid debit MasterCard® has not yet been activated, although it has been successfully issued.

We would like to ensure that you have received the card, and have all the information you need to activate it.

Once the card is activated, you can start loading money onto the card and begin using it to shop in stores, online or draw cash from ATM's

To link a new payee to your existing card, please enter to your online account with your new partner, select Payoneer as your payment method and click "Already applied for a Payoneer account? Click Here!" (This will usually appear on the upper right corner).

If you never received your Payoneer Prepaid debit MasterCard® please contact us through our Contact Form, so we can track or alternatively issue you a new card.

وقد جربت مراسلتهم في النموذج لكنني لم استطع بسبب عدم قبول النص
والمطلو منكم ان يتكرم على احد الاخوة ويعطيني نموذج لارسله لهم مع العلم انني لم استقبل بطاقتي