السلام عليكم
بعد طول انتظار بوصول سلعتي تم ابلاغي على الايمايل برجوع السلعه الى الصين
تم الشراء من موقع التسوق تيني ديل
و هذا محتوى الرساله:
Dear :
We are sorry to inform you that your item 41700xxxxxxxx7204 has been returned as reason: Can’t delivery (Unclaimed)
This is an investigate email. We will contact post office to improve the shipment after you reply.
Could you please help us to double check the reason that the package has been returned?
1, Please confirm the Addressee, and the address.
2, Have the post office call or contact when they dispatch the package?
3, Have you refuse to sign the package because other reason?
We sent your item to the as address as that you left on PayPal payment as follows:
kamel xxxxxxxx, cité xxxxxxxxxxxxxxxxxxxxxxxxxxxxe, relizane, Relizane, 48000,Algeria
Here are some solutions for the case:
1. RESEND. You pay the shipping cost 30% of the package values and we resend (amount is according to the weight), Pease give us your full address and phone number, including your Name, room number, street address, City, Zip code, Country. All detail for sending.
(FAQ: How to send money? https://faq.tinydeal.com/Default/Faq_Info/194)
2. REFUND. We will deduct some money for all the handling fee (including shipping fee, transaction fee, depreciation) and then give you a 60% partial refund of the package values(If you paid extra money for tracking number or express delivery fee, we will deduct the shipping fee. As we are unable to get postage back from post office.).
You can choose the following way to get money:
1. We return money as TD points to your TD account, use TD points to buy items directly (Every 10 TD points are *****alent to US$1, and can be used for purchase on our store), it will save payment handling fee for you, you can check: https://faq.tinydeal.com/Category/Index/71
2. Refund money to your original paid account (that account will deduct some handling fee)
As we state: "Please give us your decision within 5 days. If we can’t get any response in 5 days, we will give you partial refund". Since more than 5 days has passed and we have not got the response, we will give you the partial refund soon.
Thank you
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OrderId:xxxxxxxx.
Item subject:[41700xxxxxxxxxxxxxxxxxxxx204]1x CUD-xxxxxxxxxxxx0*#.
Buyer UserId:.
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Package details :CUD-1xxxxxxxxxxxx
Please reply this mail directly, contain this original mail and do not change the subject.
Otherwise your mail may not be handled in time. By the way,welcome to visit our web site
https://www.tinydeal.com for more great stuff at great price. Thanks. #chenxiaoyi
في هذه الحاله ما الحل و طريقة استرجاع المال
( تقرير عن مشاركة سيئة )، و الموجودة أسفل كل مشاركة .
2013-10-06, 20:48
مشكل../عودة السلعه الى الصين
العرض العادي
