بشرى لمن انتظر بطاقة فيزا الاليرت باي

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السلام عليكم
للمرة الثانية اطلب البطاقة ويتم الرفض
مع اننى رفعت لهم صور للباسبور وفاتورة الهاتف فى المرة الاولى وفى المرة الثانية الباسبور وشهادة اقامة بالفرنسية
هل من احد يعطينا الطريقة الصحيحة لرفع الوثائق اى هل الباسبور يكون له صور من الجهتين اى من الخارج والداخل ام للصفحتين الاولى والثانية فقط
هل يقبلون فاتورة باسم الوالد وان يقبلوها هل ارفقها بايميل للشرح

ارجوا من من قبل طلبه ان يساعدنى اخوانى مشكورين
هذا نص الرسالة

Your AlertPay PrePaid Debit Card order has been declined
This is to inform you that your order for an AlertPay PrePaid Card has been declined and your payment has been refunded.
Here are the details of the receipt for your payment

Please note: it is very important that the information listed on your documents matches the information in your AlertPay account. We kindly ask that you verify this before resubmitting the required documents. Once you are able to order a new AlertPay PrePaid Debit Card, you will need to provide the following documents:

• A proof of address, such as a bank statement, credit card statement, a phone bill or a utility bill. The name and address on the document must match the information listed in your AlertPay account. Please ensure that the statement date is visible and that it is dated within the last 3 months.
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Please feel free to hide or black out any irrelevant information, such as your driver's license number or account balances.
Once you are able to order a new AlertPay PrePaid Debit Card, a banner will appear at the top of the page when you log in to your AlertPay account. When you see the banner follow the prompts to complete the order process once again. To prevent future delays, please ensure that the documents submitted are complete, accurate and valid.
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