بعد 6 ايام جاء رد دعم الالرت باي طلبو مني ارسال وثائق اثباث لفتح حسابي من جديد
My name is Bohdan and I am happy to assist you.
As one of the most secure and reliable online payment processors, we adhere to a comprehensive security policy for the protection of our network and our compliance with various laws and legislation.
Due to general security reasons, your AlertPay account has been flagged by an automated security feature. In keeping with our security policy, we are advising you to complete an additional account verification before you can have full access to your AlertPay account. We will require you to submit the following documents:
• A proof of address statement, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match with the information listed in your AlertPay account. Please ensure that the statement date is visible and that it is dated within the last 3 months.
• A photo identification document, such as a passport, driver’s license, country/state ID or medical ID. This identification must be valid and cannot be expired. Please ensure that your date of birth is visible.
Please feel free to hide or blank out any irrelevant information such as your driver's license number, account balances, etc.
You may attach the requested documents to your email. Please ensure they are clearly visible and in .jpeg format.
Thank you for your understanding while we ensure the security of our network.
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