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Good day! I hope you're doing well today. My name is Catherine from PayPal Customer Service.
Your account is in good standing. I’d be glad to explain why the payment did not go through.
I see on your account that the $10.00 USD payment you were trying to send using your card was blocked by our Internal Security Program. To provide one of the safest online payment methods, our internal security program reviews every payment before it's approved. This program determines whether an individual transaction has a high risk of failure or not. Please be assured that this has nothing to do with your credit rating, your credit limit, or the seller individually.
For Algerian PayPal accounts you can’t use your PayPal balance so only your card will be the funding source. I noticed that your defaulted currency on your card is EUR. Since you are sending USD currency, it could the reason why it’s not pushing through. We can temporarily update your currency on your PayPal account from EUR to USD, so you can try it that way. You can send us a response to change that and you can try to pay again. If the payment went though, you can email us again to reversed the currency back to USD.
You have my assurance that your card can still be used for future transactions. As a business, we would also like this payment to go through because that's how we earn money. However, we'd rather prioritize your security than our profit.
Here in PayPal, security is our top priority. Take care and have a wonderful day!
( تقرير عن مشاركة سيئة )، و الموجودة أسفل كل مشاركة .
2013-04-10, 19:31
hey
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