و هذه complaining letter تجدين الموضوع في ص 130 من الكتاب
-محاولتي الخاصة-
Dear sir or madam
Im writing to complaint about the holiday advertisement wich was in the newspaper, and wich you have promise us that we will never forget
My holiday with your company did not correspond to what the advertisement claim. Firstly, the advert states that every day we will be able to choose from a lot of activities , but in fact , their was only two activities ofred per day . Secondly, the advert promises us of a group-work activities like : camping and tow problem-solving activities , Unfortunately , we coudn’t even pitch a tents . Thirdly, it says that we can enjoy relaxing games at some of remarkable facilities at the residential center ....but ..instead , they put us in a youth hostel , which was seven kilometres away .and we never saw the residential center..there were neither buse no taxies . and the game..there were only : table tennis , and a pack of cards ...finally the food and beds their were a disaster, we found a dirty bed-clothes and a bad tasting food..
In general, our holiday was a catastrophe ,and as a result of all these non-kept promises, i feel so upset and angry , because i wasted my time cand money in such thing .
Therefore, i want my money back
Yours faithfuly,(you wright your name)
Enc.the facsimile of our reservatins
للوحدة الثانية