ساعدوني ارجوكم aliexpress

[hichem197]

bonsoir,

je voulais commander sur aliexpress et je n'arrive pas a faire valider mon paiement pourtant tout est bon pour ma carte.
j'ai essayer plusieur fois déjà,mon paiement est bien validé au départ mais au bout de plusieurs heures, je reçoit ce mail.

Thank you for shopping on AliExpress ! Unfortunately, your payment could not be verified and Order No. 6...............8 has been closed for security reasons.Please be assured that the payment for this order was not deducted by AliExpress.

To avoid order cancellation, please follow the below steps to submit a claim:
1.Sign in to AliExpress
2.Go to My Orders and locate this order
3.Click “View Details”
4.Click “Want to Claim”
5.Submit the following documents:
•A copy of your personal ID/passport or driver’s license
•A copy of your card and bank statement if you paid with a credit/debit card or a copy of your bank statement if you paid with your checking account


est ce déjà arrivé a quelqu'un?

merci