فقدت الامل من payoneer

[NESRIN-24]

السلام عليكم انا طلبت البطاقة لكن لم تصل و انتظرت اسبوع ثم راسلتهم لارسال واحدة اخرى فبعثوا لي هذه الرسالة


Thank you for contacting us, we take your concerns seriously.
This is an automatic reply.
If this message does not resolve your issue, please reply with further details and we will be happy to assist you.


· Once signed in, click on the link that says “To view your status and activate your card.”
· Once you’ve clicked on the link, you will be able to see your account’s current status.
· If your Payoneer card has already been shipped, you will see an estimated arrival date for the card.

If the estimated arrival date for your card has passed more than a week ago and you still have not received the card, you may request that a new card be ordered for you, free of charge. In order to submit your request for a new card, please reply to this message with a confirmation of your shipping details:

· Street Address Line 1 (limit to 30 characters):
· Street Address Line 2 (limit to 30 characters):
· City/State:
· Country:
· Zip Code:
· Phone number:

International - You may also request to have your new card shipped via DHL, for which the estimated shipping time is 4-7 business days.
Please Note: The cost for DHL shipping is $60. Actual shipping times depend on DHL service availability. Cards will only be sent via DHL if there are sufficient funds available on your Payoneer account to cover the shipping fee. Additional fees may apply for the shipment depending on the customs regulations for your country.
US residence - f you would like the card shipped via FedEx, your options for FedEx shipping are listed below.

• US Premium Delivery at a cost of $22 (Overall shipping time is 4-5 business days).
• US Express Delivery at a cost of $30 (Overall shipping time is 3-4 business days).

Please Note: Cards will only be sent via FedEx if there are sufficient funds in the account to cover the shipping fee.

Please reply to this message with the requested address information and your choice of shipping method. Once we receive your reply, you will receive an e-mail confirmation with further details within 4 business days.


بعثت لهم ما طلبوا اي العنوان و الهاتف ....الخ و بعدها بعثوا لي هده الرسالة





Thank you for your email.
In order for your card to be shipped via DHL, you need to first have funds available in your account to cover the non-refundable shipping cost of $60.
You can load money to your account via either of the following options:
1) You can receive payments using our US Payment Service. To read more about the US Payment Service, click here.
2) You can receive payments from any of our official partners. If you are working with a company that offers payment via Payoneer, you can link your Payoneer account to your account with that company and receive a payment. For details on how to link your Payoneer account to a new partner, click here.
Once you have sufficient funds available in your account, please reply to this e-mail with your address in the following format and we will send you a new card via DHL:
Street Address Line 1 (limit to 30 characters):
Street Address Line 2 (limit to 30 characters):
City/State:
Country:
Zip Code:
Phone number:
*Please make sure that your current phone number is updated on “My Account” .” .
Shipping time with DHL is 4-7 business days. Note: Payoneer is not liable for any international customs charges or related fees imposed by your local postal system.
Sincerely,


لم لفهم المطلوب الرسالة الاولى تقول انه يمكن الشحن عبر فيداكس و التانية تصر على دياشل ؟؟ و انا لا املك شىء في البطاقة


ارجوا المساعدة

[lamrisif]

اخي يجبا ان تقوم بالتسجيل الصحيح ... هو اخبروك في الرسالة انه يجب عليك إرسال المعلومات الخاصة بك

[bladhac]

اخي الكريم هذه المشكلة واجهتني وكانت من عنواني البريدي ليس صحيحا بشكل كامل
تأكد من ان العنوان صحيح 100% واتصل بالدعم الفني لبايونير واطلب بطاقة جديده

[NESRIN-24]

يا اخي لقد راسلتهم و قالوا انه يجب ان امتلك ستون دولارا في بايونيير ثمن توصيل واحدة اخرى

[خالد عنابي]

عندك 2 خيارات الان

1 مراسلة الدعم وطلب ان امكن ارسال بطاقة بديلة بالايميل العادي مجانا

2 طلب بطاقة جديدة باسم احد افراد العائلة وانصحكي باستخدام رابطي لتتمكني من ربح 25 دولار عند وصول رصيدك في البطاقة الى 100 دولار لان من لا يسجل برابط احالة لا يتحصل على الهدية https://share.payoneer-affiliates.com/a/clk/29zzst