ارجو شرح هذه الرسالة من بايونير

[salim-05]

اخوتي راسلة موقع بايونير لتوضيح مشكلة عدم وصول البطاقة فقام الموقع برد بهذه الرسالة ارجو توضيح من الخبراء
This is an automated response. If this message does not resolve your issue, please reply with further details and we will be happy to assist you.



You can check your account status and the estimated arrival date for your card by signing in in to your Payoneer online account:



· Once signed in, click on the link that says “To view your status and activate your card.”

· Once you’ve clicked on the link, you will be able to see your account’s current status.

· If your Payoneer card has already been shipped, you will see an estimated arrival date for the card.



If the estimated arrival date for your card has passed more than a week ago and you still have not received the card, you may request that a new card be ordered for you, free of charge. In order to submit your request for a new card, please reply to this message with a confirmation of your shipping details:



· Street Address Line 1 (limit to 30 characters):

· Street Address Line 2 (limit to 30 characters):

· City/State:

· Country:

· Zip Code:

· Phone number:



You may also request to have your new card shipped via DHL, for which the estimated shipping time is 4-7 business days.



Please Note: The cost for DHL shipping is $60. Actual shipping times depend on DHL service availability. Cards will only be sent via DHL if there are sufficient funds available on your Payoneer account to cover the shipping fee. Additional fees may apply for the shipment depending on the customs regulations for your country.

Please reply to this message with the requested address information and your choice of shipping method. Once we receive your reply, you will receive an e-mail confirmation with further details within 4 business days.

Sincerely,