حداري مراسلة سيبورت اونبوكس بخصوص السحب

[GOOD.MAN]

اليوم راسلت سيبورت نتاع انبوكس

وقلت لهم انني طلبت السحب مند أسبوع ولم تصلني أموالي

وردو عليا وقالو

أن 62 ¨% من الأعضاء يتم الدفع لهم تلقائيا

و 38 % من الأعضاء يدفعون لهم يدويا

وأن اي واحد يقوم بمراسلتهم حول هدا الموضوع يضعونه في آخر القائمة

لهدا انصحكم يا إخواني الصبر وعدم التسرع بمراسلة إدارة اونبوكس

وهده الرسالة التي أرسلونها لي



Good day houssamdk.

Thank you for contacting onBux Ltda.
We are comitted to create the best customer experience possible.
As you know we are manually paying a lot of users everyday and for this reason we are asking for your patient in this matter.

As noticed in the last news, all payments will be reviewed and sent manually after 7 to 10 business days to members who aren't in WhiteList (but the payment can occur before this period).
Also, we warned all members about open tickets about this subject.

As you opened this ticket, your payment was transfered to the last position of the queue of payments. Please confirm this information here.

We apologize for any inconvenience this may have caused but it's a practice to curb massive tickets caused by the pending payments.

Actually 62% of the payments are Instant and 38% are manually reviewed and accepted.
This is a measure against the dishonests members and we hope this can be solved fast to let us return to the normal process of payment.

We appreciate your understanding.
Thank you.
--
Best regards,
onBux Ltda.

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