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لكنهم رفضو التفعيل طلبو مني جواز السفر ماعليش 6000 باش نخدموه والشي لي ما فهمتوش حكاية وصل البنك وزيد مترجم
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Thank you for mailing us.
We understand your concern at hand. However, do note that the verification process is part of the site's security features to protect our users and the site's integrity as well. Thus, asking for valid documents is an integral part of it.
Based on your account, you will need to submit a government issued ID in English to move forward with the verification. If you do not have a passport, we suggest that you apply for one. An ID written in your local ******** is not acceptable.
For the proof of address, you may send your bank statement. Please note that the bank statement should also be in English format. If you can't send one in English format, you may send an officially translated document done by a licensed translator with stamps.
Submit the documents once you have them in the Verification Center. Here is the link for your convenience:
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Should you have any questions, please do not hesitate to contact us.