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,
Thank you for your email.
Unfortunately you had sent your documents through the general customer service team in which the emailing system has deleted your document attachments for security reasons.
In order to verify your NETELLER account, you will first need to make a successful deposit into your NETELLER account (deposit, money transfer or transfer from another site). You can view all available options within your region by selecting the “Money In” or " Money Out" link when you sign in to your NETELLER account.
Once the funds have been credited to the account, a option will appear to verify your NETELLER account.
To view the detailed steps on what Government ID Document that you can submit, please visit our Verification FAQ here: https://help.neteller.com/app/answers/detail/a_id/3911
The proof of identity will in most cases will be in a form of a Passport, Driver’s License or any other official Government Photo ID. NETELLER will only need to see a clear colour copy of the front and back of the government-issued photo ID. This could either be done by scanning the document or by taking a high-resolution digital photograph, and then uploading those documents by signing into your NETELLER account.
When sending in your government issued identification documents, please ensure it meets the following criteria:
• Use “jpg”, “jpeg”, “bmp”, “gif”, or “pdf”
• Ensure that all four edges are clearly visible
• Address on the document MUST match the registered address on the NETELLER account
• Must be a Valid ID (Do not send in expired ID cards)
• Document must be in high definition quality, please make sure that it is readable and easy to look at
• Maximum file size is 5 mb
Thank you for your patience and understanding!
The NETELLER Customer Service Team is available 24 hours a day, 7 days a week. If you have any further questions, comments or concerns, please visit https://help.NETELLER.com. You can also follow us at https://twitter.com/neteller or connect with us at https://********.com/neteller.
Thank you for choosing NETELLER!
Suzy
Member Service Specialist (B1342)
SILVER Customer Service Star
يجب عليا شحن الحساب لكي استطيع التفعيل
( تقرير عن مشاركة سيئة )، و الموجودة أسفل كل مشاركة .
2014-11-14, 14:15
العرض العادي
