لا صحاب الخبرة عندي مشكلة و اريد من يساعدني

[maher 888]

اعزائي مشكلتي و هي اني نسيت الكود pin في بنك alertpay و راسلت الدعم و اعلمتهم اني نسيت الكود و الاسئلة السرية فالرسلو لي رسالة وهي


Thank you for contacting AlertPay. My name is Anita and I am happy to assist you.

We apologize for the inconvenience, but we cannot reset security questions and answers.

If you would like us to reset your Transaction PIN for you, please provide us with the following information so that we may verify your identity. If the information you provided matches the information listed in your AlertPay account, we will send you an email with further instructions on how to successfully reset your Transaction PIN.

• Name:
• Address:
• Date of birth:
• Phone number:
• Last four digits of your bank account, if applicable:
• Last eight digits of your credit card, if applicable:
• The date of last transaction on your account:

Ensure that the spam or junk filters of your email are set to allow emails from AlertPay. Depending on your email service, you may be able to configure your security settings to receive emails from email addresses ending in “@alertpay.com”.

Thank you for choosing AlertPay. If you have any additional questions, feel free to check out our helpful Frequently Asked Questions at https://helpdesk.alertpay.com

Kind regards,

Anita
Customer Support Advisor
AlertPay Customer Support

انا لا افهم الانجليزية و حسب ترجمة جوجل فهمت انهم اعطونني اسئلة عن هويتي ليتاكدو من انني صاحب الحساب فعلا

و انا اريد اعزائي من يعيني في كتابة رسالة لهم بالنجليزية لاجيبهم على اسئلتهم و اريد ان اعرف كيف سارسلها و ما هو العنوان او الايميل

يا ريت اجد من يساعدني