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Thank you for contacting AlertPay's Resolutions department. I am happy to assist you.
Before filing a dispute, please contact the seller and attempt to resolve the issue as most disputes can be resolved with proper communication.
To contact the seller, you can locate their email address in your transaction "Activity". Their email address should appear as where the payment was sent. Some sellers might also provide you with their phone number.
If you are unable to resolve the dispute in this manner and there is no co-operation on the seller’s behalf, you can file a claim against them by replying to this message.
Regards,
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Ticket Details
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Ticket ID:
Department: Transaction Dispute
Status: Closed
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