[أم بدر الدين]

What do I really need to be a good listener?

I need two main skills:

- To be an active listener.
- To learn how to communicate with people.

Ok, as a first step to be an active listener, I will start with the listening process how is it really works?

Let’s make it simple the person who is listening called the receiver and the one who is talking called the sender.

So the listening process happen through (Four Steps)

A. Hearing is the first step. At this stage, you simply pay attention to make sure you hear the message.

B. Interpretation. If you fail to interpret a speaker’s word correctly it may lead to a misunderstanding.

C. Evaluation. Decide what to do with the information you have received.

D. Respond. This is a verbal or visual response that lets the speaker know whether you have got the message and what your reaction is.