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23 January 2018 https://prnt.sc/i70nli
Closure of the Wave Crest Card Program
Unfortunately we have to let you know that Wave Crest, our current card solution provider, is unilaterally shutting down our card program. New virtual and plastic cards are no longer issued to any users whether or not they are EEA/SEPA area residents.
Please make sure you have read and understood the info below:
- you can not fund your plastic and virtual Advanced Cash cards anymore and you won't be able to
- all existing plastic and virtual cards can be used for transactions if there are funds on them, until they are closed permanently on February 27, 2018
- currently ATM withdrawals are allowed with a daily limit of EUR 1000 / USD 1000 in SEPA countries and EUR 500 / USD 500 outside the SEPA zone
- there are no new limits concerning POS transactions in shops
All plastic and virtual cards will be reissued for free after we implement the card platform from our new provider which is about to happen soon.
We appreciate your understanding and cooperation and we apologise for any inconvenience caused.