aymen barca
2013-11-20, 22:21
ممكن رسالة اعتذار apology letter بالانجليزية
Your address
Date
Name of Addressee
Title, organization
Address
Dear [name]:
I am writing to apologize for the confusion surrounding transaction # 765-989. We recently began using a new packaging system, which still has a few small bugs. This morning we straightened out your order and sent it. To compensate for the inconvenience, we have enclosed coupons for you to enjoy on future purchases at any of our retail stores. Again, I apologize for the mix-up in your order and any trouble this may have caused you.
Sincerely,
Signature
First name Last name
Customer Service Manager